Send a Case to The Winter Laboratory

Collaborate with our experienced technical support professionals.
We are here to help.

Digital Impressions

  1. For 3Shape (TRIOS), Carestream (3500/3600) or 3M (True Definition), send us your Communicate/Connect email address to digital@winterlab.com. We’ll then connect with you and be ready to receive your digital cases.
  2. For iTero, please choose The Winter Laboratory as your laboratory.
  3. For Cerec, please chose The Winter Laboratory as your laboratory.

Physical Impressions

  1. Download Rx
  2. Choose Shipping Method
    • If located in Southern CA, schedule a pick-up by calling 877.422.4123
    • Or e-mail sendcase@winterlab.com to request a shipping label.
    • Or have our customer service team generate a shipping label for you by calling 877.422.4123
  3. Send the case!
  4. Once received, our experienced technical advisor team will call to get to know you and your practice better, and be sure we fully understand the Rx and preferences for the case.

For assistance, please call 877.422.4123.